Il ruolo dei paradigmi nell’evoluzione dei sistemi sanitari (2012)
A synthesis chapter on the transfer of paradigms between organizational modelling, software engineering and healthcare. It examines shifts in eHealth and discusses two approaches to future systems: multi-agent architectures and digital healthcare ecosystems.
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Bibliographic information
Author: Luca Dan Șerbănați
Year: 2012
Type: Book chapter (original text in Italian)
In: Dall’informatica medica alla sanità elettronica: Lezioni dal passato e prospettive per il futuro. In ricordo di Riccardo Maceratini
Editors: F. L. Ricci, D. M. Pisanelli, F. Sicurello
Publisher: Edisef
Citation: Șerbănați, L. D. (2012), “Il ruolo dei paradigmi nell’evoluzione dei sistemi sanitari”, in the volume edited by F. L. Ricci, D. M. Pisanelli and F. Sicurello, Edisef.
Original illustrations (click to enlarge)






Scientific contribution
The chapter is primarily a conceptual and synthetic contribution: it shows how the structuring paradigms of systems engineering help explain transformations in healthcare and argues for two directions in designing future systems.
Details (click to expand)
- A comparison between organizational-process metamodels and the HL7 v3 RIM.
- Clarification of the differences between EHR, PHR and VHR.
- Arguments for introducing software agents into distributed healthcare infrastructures.
- Conceptualization of the digital healthcare ecosystem as a cooperative, adaptive infrastructure.
Detailed description (section by section)
- 1. Context and the central question
- 2. The meaning of “paradigm” and its role in modelling
- 3. Organizational paradigms and their relation to HL7
- 4. Paradigm shifts in healthcare services
- 5. Electronic record paradigms: EHR, PHR and VHR
- 6. The multi-agent systems paradigm
- 7. The digital healthcare ecosystem paradigm
- 8. Conclusions and the chapter’s role in the research programme
1. Context and the central question
The chapter starts from pressures arising from costs, demographic change and expectations concerning quality of care. It asks whether methods for reorganizing and modelling enterprises can be transferred to healthcare systems without adaptation. The answer is nuanced: paradigms can move between domains, but acquire new meanings when applied to healthcare.
2. The meaning of “paradigm” and its role in modelling
A paradigm is defined as a reference model grounded in a way of thinking and a set of values that shape how we describe and transform reality. The author treats it both as an intellectual tool for interpreting existing systems and as a guide to their design. This definition supports the use of common metamodels to compare different domains.
3. Organizational paradigms and their relation to HL7
Fig. 1 presents a metamodel of organizational activity: agents perform activities, use instruments and transform objects. The chapter discusses this schema as an abstraction of organizational processes that may support the modelling of healthcare activities. Comparison with Fig. 2 — the HL7 v3 RIM metamodel — is central: Act, Entity, Role, Participation and their relationships provide another way of describing the domain. The author also notes the potential for transfer in the opposite direction, from healthcare modelling to systems engineering.
4. Paradigm shifts in healthcare services
The chapter surveys transformations that are not confined to software: patient-centred care, a shift from episodic encounters to continuity of care, decentralization and personalized services. These organizational trends should not be confused with the technical validation of an information-system architecture.
5. Electronic record paradigms: EHR, PHR and VHR
The eHealth discussion distinguishes electronic records held within an organization, a longitudinal Electronic Health Record, and a Personal Health Record under the patient’s control. Fig. 3 depicts the EHR, while Fig. 4 shows the VHR. As defined in the chapter, the VHR is more than a document repository: it collects and integrates contextual data, reports events, supports the tracking of care processes and offers services to authorized applications. LuMiR is mentioned as an illustration of this approach; implementation details found only in other LuMiR publications should not be imported here.
6. The multi-agent systems paradigm
The first of two future directions is to represent healthcare actors and applications through autonomous, cooperating software agents. The chapter lists properties such as autonomy, social ability, proactivity, mobility and reactivity, and argues that agents could aid coordination, access to distributed information, semantic interoperability and reduced dependence on a single central point. Possible roles for agents acting on behalf of patients, care providers, devices and organizations are described. This is an architectural and forward-looking argument, not an experimental validation report.
7. The digital healthcare ecosystem paradigm
The second direction portrays healthcare as an ecosystem comprising providers, patients, organizations, institutions and the socioeconomic environment. Its associated digital ecosystem (DHE) is an information infrastructure capable of organizing distributed information and knowledge resources. Fig. 5 shows the relationship between the two ecosystems. The chapter envisages local digital ecosystems that retain their identities while collaborating on a broader scale, together with mechanisms for self-organization and adaptation. These elements should be understood as research directions proposed in 2012.
8. Conclusions and the chapter’s role in the research programme
The chapter’s conclusion is methodological: the chosen paradigm shapes the questions we ask, the architectures we envisage and the solutions we consider possible. In the development of the author’s research, this text has a synthesizing role: it links conceptual modelling and software engineering to healthcare information systems and explicitly sets out the two approaches, multi-agent systems and digital ecosystems. It does not attribute clinical achievements to those paradigms that are not reported in the chapter.





